北京高校医疗服务志愿者工作现状与发展对策——基于北京22所高校的实证研究

doi:10.3969/j.issn.2096-045X.2022.01.020

医学教育管理 ›› 2022, Vol. 8 ›› Issue (1): 106-111.doi: 10.3969/j.issn.2096-045X.2022.01.020

北京高校医疗服务志愿者工作现状与发展对策——基于北京22所高校的实证研究

杨菲菲¹,李欣亚²,赵福云³,张潇¹,尉丹阳²,郭蕊⁴

1.首都医科大学第一临床医学院，北京100053；2.首都医科大学药学院，北京 100069；3.首都医科大学护理学院，北京100069；4.首都医科大学公共卫生学院，北京100069

收稿日期:2021-04-19 出版日期:2022-02-20 发布日期:2022-03-15
通讯作者: 郭蕊
基金资助:
首都卫生管理研究基地项目：卫生政策视角下的北京公共卫生史研究（2020JD01）

Present situation and development countermeasures of medical service volunteer work in Beijing colleges and universities—An empirical study based on 22 universities in Beijing

Yang Feifei¹, Li Xinya², Zhao Fuyun³, Zhang Xiao¹, Yu Danyang², Guo Rui⁴

1.First Clinical Medical College, Capital Medical University, Beijing 100053, China; 2. School of Pharmaceutical Sciences, Capital Medical University, Beijing 100069, China; 3.School of Nursing, Capital Medical University, Beijing 100069, China; 4.School of Public Health, Capital Medical University, Beijing 100069, China

Received:2021-04-19 Online:2022-02-20 Published:2022-03-15

摘要/Abstract

摘要： 目的了解北京市高校医疗服务志愿者工作现状及问题，提出相应对策建议，为促进医疗志愿服务的发展提供依据。方法采用分层抽样对北京市22所高校的医疗服务志愿者进行调查分析，问卷有效回收率达99.08%。结果调查对象中，只有42.25%接受过医患沟通技巧培训；25.46%对保障表示一般甚至不满意；62.73%认为自己能使就医过程有序高效及普及健康知识；81.71%认为自己相关知识储备不足。结论高校学生志愿者的专业性和针对性不足，志愿管理体系尚未完善。应发挥高校志愿者的专业及人力资源优势，通过“学校-医疗机构-政府”共建共享联动模式对医疗服务志愿者进行管理，从而推动医疗志愿服务发展，提高全民健康素养。

关键词: 高校学生, 医疗服务, 志愿者

Abstract: ObjectiveTo understand the current situation and problems of medical service volunteers in Beijing universities, to put forward corresponding measures and to provide a basis for the development of medical volunteer service. MethodsThe stratified sampling method was used to investigate medical service volunteers in 22 universities in Beijing. The effective recovery rate was 99.08%. ResultsAmong the surveyed subjects, only 42.25% received training in doctor-patient communication skills; 25.46% were generally or not satisfied with the guarantee; 62.73% thought they could make the medical process orderly and efficient and popularize health knowledge; 81.71% thought their relevant medical knowledge was insufficient. ConclusionCollege student volunteers lack of professionalism and pertinence and the voluntary management system was not perfect. We should give full play to the professional and human resources advantages of college volunteers and manage medical service volunteers through the integrated linkage mode of “school-medical institutions-government”, thus promoting the development of the medical volunteer service and improving the health literacy for all.

Key words: college students, medical service, volunteer

中图分类号:

G641
R-1

杨菲菲, 李欣亚, 赵福云, 张潇, 尉丹阳, 郭蕊. 北京高校医疗服务志愿者工作现状与发展对策——基于北京22所高校的实证研究[J]. 医学教育管理, 2022, 8(1): 106-111.

Yang Feifei, Li Xinya, Zhao Fuyun, Zhang Xiao, Yu Danyang, Guo Rui. Present situation and development countermeasures of medical service volunteer work in Beijing colleges and universities—An empirical study based on 22 universities in Beijing[J]. Medical Education Management, 2022, 8(1): 106-111.

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北京高校医疗服务志愿者工作现状与发展对策——基于北京22所高校的实证研究

Present situation and development countermeasures of medical service volunteer work in Beijing colleges and universities—An empirical study based on 22 universities in Beijing

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北京高校医疗服务志愿者工作现状与发展对策——基于北京22所高校的实证研究

Present situation and development countermeasures of medical service volunteer work in Beijing colleges and universities—An empirical study based on 22 universities in Beijing

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