医学教育管理 ›› 2021, Vol. 7 ›› Issue (3): 340-344.doi: 10.3969/j.issn.2096-045X.2021.03.024

• 医院管理 • 上一篇    下一篇

医院管理综合绩效评价方法的应用与效果研究——以首都医科大学附属北京天坛医院为例

刘远初   

  1. 首都医科大学附属北京天坛医院党委办公室, 北京  100070
  • 收稿日期:2020-11-30 出版日期:2021-06-20 发布日期:2021-07-13

Application and effect of comprehensive performance evaluation method of hospital management

Liu Yuanchu   

  1. Office of the Party Committee, Office of the Beijing Tiantan Hospital, Capital Medical University, Beijing 100070, China
  • Received:2020-11-30 Online:2021-06-20 Published:2021-07-13

摘要: 目的  探讨医院管理中综合绩效评价方法的应用效果。方法  选取首都医科大学附属北京天坛医院2018年1-12月时间段医院采用的常规绩效评价方法管理作为对照组,同时选取2019年1-12月时间段医院采用的综合绩效评价方法管理作为研究组。比较两组管理效果、感染率发生情况、医护人员对绩效评价方法的评价结果、护理人员护理质量、满意度。结果  研究组管理效果高于对照组(P<0.05);研究组感染率小于对照组(P<0.05);研究组医护人员评价结果高于对照组(P<0.05);研究组护理质量高于对照组(P<0.05);研究组满意度高于对照组(P<0.05)。结论  医院管理中,采用综合绩效评价方法,其效果显著。

关键词: 医院管理, 综合绩效评价方法, 医院感染率, 护理质量, 满意度

Abstract: Objective   To explore the application effect of comprehensive performance evaluation method in hospital management. Methods   The routine performance evaluation method in hospital management adopted by Beijing Tiantan Hospital affiliated to Capital Medical University from January to December 2018 was selected as the control group, while the comprehensive performance evaluation methodin hospital management was selected from January 2019  to December 2019 as the research group. The management effect, infection rate, evaluation results of medical staff on performance evaluation methods, nursing quality and satisfaction of nursing staff were compared between the two groups. Results   The management effect of the study group was higher than that of the control group (P<0.05); the infection rate of the study group was lower than that of the control group (P<0.05); the evaluation result of the medical staff of the study group was higher than that of the control group (P<0.05); the nursing quality of the study group was higher than that of the control group (P<0.05); the satisfaction of the study group was higher than that of the control group (P<0.05). Conclusion   In hospital management, comprehensive performance evaluation method has significant effect and is worthy of clinical application.

Key words: hospital management, comprehensive performance evaluation method, hospital infection rate, nursing quality, satisfaction

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