医学教育管理 ›› 2016, Vol. 2 ›› Issue (2): 469-474.doi: 10.3969/j.issn.2096-045X.2016.02.016

• 医院管理 • 上一篇    下一篇

某三甲医院主诊医师负责制实施前后医生工作满意度比较研究

郝 晋1 ,王力红1,2 ,李小莹2 ,冀冰心2 ,仇叶龙2 ,吴英锋2   

  1. 1. 首都医科大学卫生管理与教育学院,北京 100069;2. 首都医科大学宣武医院,北京 100053
  • 收稿日期:2016-03-17 出版日期:2016-04-20
  • 通讯作者: 王力红
  • 基金资助:
    北京市社会科学基金研究基地项目:北京地区三级甲等综合医院临床科室医疗质量关键指标比较研究(14JDZHB021)

Comparative study on doctor career satisfaction before and after the implementation of the attending charge system

Hao Jin1, Wang Lihong1,2, Li Xiaoying2, Ji Bingxin2, Qiu Yelong2, Wu Yingfeng2   

  1. 1.School of Health Management and Education, Capital Medical University, Beijing 100069, China;2.Xuanwu Hospital, Capital Medical Universtity, Beijing 100053, China
  • Received:2016-03-17 Online:2016-04-20
  • Contact: Wang Lihong

摘要: 目的 比较主诊医师负责制实施前后的医务人员工作满意度的变化情况,全面分析现阶段的主诊医师负责制对医生工作的影响,以及进一步完善主诊医师负责制提供科学参考。方法 以某大型三甲综合医院主诊医师负责制试点科室25 个主诊组的本院医生为样本,以改良的明尼苏达满意度量表(Minnesota Satisfaction Questionnaire,MSQ) 为问卷,对在主诊医师负责制实施前后的工作满意度进行调查。结果 主诊医师负责制实施后,工作量、工作时间和工作收入均成增加趋势,但医生工作满意度总得分提高(t =6.307,P <0.001)。包括:“我常常有历练不同工作的机会”、“我有发挥自身能力的机会”、“我对工作的薪酬感到满意”等7 个条目上,满意度显著提高;“我对工作的负荷量感到满意”和“我同科室同事彼此相处融洽”两个条目的满意度显著降低。结论 主诊医师负责制改变了管理流程,实现了能级管理和精细管理;强化了竞争机制, 调动了医务人员的主观能动性和积极性;使医务人员工作负荷增大;使科研、教学以及人才培养面临新挑战。坚持科主任领导下的主诊医师负责制;注重人才培养,医、教、研缺一不可;科学规划主诊组,促进亚专科建设。

Abstract: Objective Comparing the differences of, and analyzing the positive and negative effects of doctors, to provide the reference for improving the attending charge system. Methods Using Minnesota Satisfaction Questionnaire to research and compare the doctors’ career satisfaction before and after the implementation of the attending charge system. Results After the introduction of the attending charge system, workload, work time and income showed a trend of increase, but the score of the doctors’ career satisfaction significantly improved(t =6.307, P <0.001). Then, there are seven satisfaction items significantly increased, two items significantly reduced. Conclusion The attending charge system has changed the management process, realize the energy management and sophisticated management; strengthened the competition mechanism, aroused the initiative and enthusiasm of the doctors; increased the medical personnel workload; made scientific research, teaching and talent training faces new challenges. Strengthen the leadership of the chief; pay attention to personnel training; set the attending group scientifically, to promote the construction of sub-specialty.